Technical Portal
Ongoing technical support & repair solutions — on subscription.
Raise a technical issue or breakdown, get a controlled repair or engineering solution, and hold every project document, evidence record and decision in one versioned, access-controlled workspace.
What the portal gives you
A standing technical-support and project-control channel
Raise a technical issue
Log a fault, breakdown or technical question — routed to a traceable, versioned response.
Repair & engineering solutions
Routed to a controlled repair spec or engineering solution, with the specialist engaged.
Document control
Specifications, workpacks and drawings — version-controlled, current-revision marked.
Evidence register
Witness records, results and certificates — origin and rights state marked.
Status & open conditions
Progress, hold points and open conditions — live view to closeout.
Rights & access control
Per-user access — documents, evidence and images render only where rights are cleared.
Support tiers
From a single vessel to a fleet
A low-commitment way for smaller owners and operators to keep senior owner-side support on call — without an enterprise contract.
Remote Technical Support Retainer
Single vessel or small operator. Remote technical assistance, upkeep planning, fault triage, obsolescence and spares guidance, a named engineer on retainer. Terms set after a short onboarding review.
Project & support subscription
Active dry-dock, repair or upgrade. Portal access, project records, evidence and a routed specialist — scoped per engagement.
Fleet technical support
Multi-vessel operators — typically a 3–6 vessel merchant, support or fishing fleet. Standing owner-side support, fleet-wide reporting and priority response — scoped to the fleet.
How access works
Provisioned per engagement, not a public sign-up
Access is issued once an engagement or subscription is live: each user gets a controlled account scoped to their role and project.
New client
Request access through the controlled intake and we provision the portal alongside the engagement.
Existing client
Open the portal to reach your project & support workspace; sign-in is issued with your engagement.